This page covers the website. If you're a coaching client, the data section in your coaching agreement covers the health, training and nutrition information you share with me directly.
I use Umami to see which pages get used and where people drop out of a booking or sign-up. It sets no cookies and collects no personal data. It can't identify you and it doesn't follow you around other sites. It just tells me, in aggregate, how the site is being used.
What you enter into a booking or intake form, your name and email, and for coaching clients your health and lifestyle answers, I use to deliver the thing you asked for. Card payments go straight to Stripe; this site never sees or stores your card details.
When you book a class I also record how you found it, including a name if someone brought you along. I use that to say thank you and to understand how the class grows, and I don't share it.
The one other thing I do with an email address is the newsletter, and only if you ask for it. That means signing up on the newsletter page, or ticking the box on an intake form. Filling in a form on its own never puts you on the list, and you can unsubscribe from any issue. Your health and lifestyle answers are never used for marketing.
What I collect. Before you buy a nutrition plan or nutrition coaching you answer five health questions. I don't keep those answers, only a record that the check was passed and when. After you buy, the intake form asks about your health, body measurements, goals, training, sleep, stress, what you eat and drink, allergies and supplements. Some of that is health information, which the law treats as special category data.
Why. To build your nutrition plan, and on coaching to adjust it each week. Nothing else. It's never used for marketing.
The basis. Your explicit consent, which you give when you fill in and send the intake form. You can withdraw it at any time by emailing me, and I'll delete your intake answers.
How long I keep it. I keep your intake answers while we're working together and for 12 months after that, so I can pick up where we left off if you come back. After that they're deleted. Payment records are kept for six years because HMRC requires it.
Where it's kept. In this site's database, where only I can see it. When I build your plan I download your answers to my own computer.
Nutrition coaching, and the week of questions after a nutrition plan, happen on WhatsApp. The intake form asks your permission to message you there on the mobile number you give. I use it for coaching messages only: your check-ins, my replies and your questions. WhatsApp is run by Meta and messages are end-to-end encrypted. If you'd rather stop, tell me and I'll stop messaging you there.
If you want to know what I hold about you, or want it corrected or deleted, email hello@stuart-white.co.uk.